Think 100 times before you take a decision, But once that decision is taken, stand by it as one man.
Muhammad Ali Jinnah
Either you are manager or being managed in business, or lawyer by profession or Customer representative in any banking sector. Skills for conducting daily-life Negotiation and bargaining is essential part of your career and as well as personal life. In other words I would say ‘you can attain highest IQ level in your IQ test or maybe a Cambridge university degree in International Relation but still one needs to develop a simple logical principle at inter-personal level in order to become expert in negotiation.
Taking my own example, I had worked on customer-ends positions in IT sector. And it’s my professional experience that; almost every client requires to be attended with considerable level of negotiation. If client is angry because service which company provides has more downtime or maintenance issues, then for sure a good negotiator is required to clear the mist of understanding between client and company to make sure to put alternative deal to client. If client is not happy then senior management is not happy. Continue reading 4 Common Negotiating Disciplines and Mistakes To Avoid